Privacy Policy — How bet71 Protects Your Data

Registration and Account Data

When you create a bet71 account, we collect the following personal information that you provide directly:

• Full name as it appears on your official government-issued identification document.
• Date of birth, which is collected and verified to confirm that you meet the 21+ minimum age requirement.
• Mobile phone number used as a primary account identifier and for account security communications.
• Email address used for account correspondence, promotional communications (where opted in), and account recovery.

Identity Verification (KYC) Data

To comply with responsible gaming obligations and to verify your identity before processing withdrawals, bet71 may request the following documents and data:

• A copy of a government-issued photo identification document (e.g. National ID card, passport or driving licence).
• Proof of ownership or access to the payment method used for deposits (e.g. a screenshot of your bKash or Nagad account showing your registered name and number).
• A recent selfie photograph in certain circumstances, used solely to match against your submitted ID document.
• Any additional documentation that bet71 reasonably requires to satisfy responsible gaming or anti-money-laundering obligations applicable to the Platform.

Technical and Usage Data

When you use the bet71 Platform, our servers and analytics systems automatically collect certain technical data about your device and session. This data is used to operate the Platform, maintain security, and improve the user experience:

• IP address and general geolocation data derived from the IP address (country and region level only — not precise GPS coordinates).
• Device type, operating system, browser type and version, and screen resolution, used to ensure optimal display of the Platform on your device.
• Session activity logs including pages visited, games played, bets placed, login and logout timestamps, and any errors encountered during your session.

Primary Uses of Your Data

• Account creation, management and authentication — to set up your bet71 account, verify your identity on login, and enable you to access all Platform features you are entitled to use.
• Payment processing and financial record-keeping — to process your deposits and withdrawals via bKash, Nagad, Rocket or Upay, and to maintain accurate financial records associated with your account as required.
• Identity verification and age confirmation — to verify that you are who you say you are and that you meet the 21+ minimum age requirement, in accordance with responsible gaming obligations.
• Customer support — to respond to your enquiries, complaints, and requests for assistance submitted through any support channel, and to maintain records of support interactions for quality assurance.
• Responsible gaming enforcement — to monitor account activity for signs of problem gambling, to apply self-exclusion or deposit limit settings at your request, and to comply with responsible gaming protocols applicable to the Platform.
• Platform security and fraud prevention — to detect, investigate and prevent fraudulent activity, unauthorised account access, collusion, bonus abuse, money laundering and other prohibited conduct as described in our Terms and Conditions.

Contractual Necessity

The majority of the personal data bet71 processes is necessary for the performance of the contract between you and bet71 — that is, to provide you with the betting and gaming services you have registered for, to process your payments, and to manage your account. Without this data, bet71 cannot fulfil its contractual obligations to you.

Legitimate Interests

bet71 processes certain data on the basis of legitimate interests — specifically, to detect and prevent fraud and prohibited conduct, to maintain the security and integrity of the Platform, and to improve the Platform based on aggregated usage analytics. Where we rely on legitimate interests as the legal basis, we have assessed that our interests are not overridden by your data protection rights, and we have taken steps to minimise the privacy impact of this processing.

Compliance with Legal Obligations

Some processing of personal data is necessary for bet71 to comply with applicable legal obligations, including responsible gaming requirements, anti-money-laundering obligations, and the retention of financial records for the periods required by applicable law. Where processing is required to comply with a legal obligation, it is not optional and cannot be declined by the user without affecting their ability to use the Platform.

Consent

Where bet71 processes personal data on the basis of your consent — for example, to send you promotional communications about bonuses and offers — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal. To withdraw consent for promotional communications, contact support or use the unsubscribe mechanism in any marketing email you receive from bet71.

Payment Service Providers

To process your deposits and withdrawals, bet71 shares the minimum necessary transaction data with the relevant payment service providers — including bKash, Nagad, Rocket and Upay. This data sharing is limited to the information required to execute the specific transaction you have initiated. These providers operate under their own privacy policies and security standards. bet71 does not store your full payment credentials; transaction references and confirmation data are retained for financial record-keeping purposes only.

Game Content Providers

bet71 integrates games provided by third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe and others. When you play a game supplied by one of these providers, certain session data (including your Player ID, bet amounts, game outcomes and session timestamps) is transmitted to the game provider's platform as a technical necessity for the game to function correctly and to verify results. This data transmission is governed by the data processing agreements between bet71 and each game provider and is limited to the data strictly required for gameplay.

Legal and Regulatory Disclosures

bet71 may disclose personal data to law enforcement agencies, regulatory authorities or other official bodies where required to do so by applicable law, court order or regulatory direction. In such cases, bet71 will disclose only the minimum data necessary to satisfy the legal requirement and will inform the affected user of the disclosure where permitted by law and where doing so does not compromise the integrity of any investigation.

Types of Cookies Used

bet71 uses cookies and similar local storage technologies to operate the Platform and improve your experience. The following categories of cookies are used:

• Essential cookies — strictly necessary for the Platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens that protect your account from cross-site request forgery. These cookies cannot be disabled without preventing the Platform from functioning.
• Performance and analytics cookies — used to collect anonymised and aggregated data about how users interact with the Platform, such as which pages are most visited, average session duration, and common navigation paths. This data is used exclusively to improve Platform performance and user experience.
• Preference cookies — used to remember your Platform settings and preferences between sessions, such as your language selection and display preferences, so you do not need to reconfigure them on each visit.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling essential cookies will prevent certain core features of the bet71 Platform from functioning correctly and may prevent you from logging in or completing transactions. Disabling performance or preference cookies will not prevent you from using the Platform but may result in a less personalised experience.