Terms & Conditions — bet71 Platform Rules

Who May Use bet71

Access to and use of the bet71 Platform is restricted to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during account use:

• You are at least 21 years of age. The minimum age to register and play at bet71 is 21 years. Providing false information about your age constitutes a material breach of these Terms.
• You are registering as an individual in your own name and not on behalf of any third party. Corporate or group registrations are not permitted.
• You are not subject to any self-exclusion order, or otherwise prohibited from participating in online gaming under any applicable law or personal commitment you have made.
• You have provided accurate, complete and current personal information during registration and agree to maintain and promptly update this information if it changes.

One Account Per Player

Each player is permitted to hold exactly one active account with bet71. Opening, operating, or benefiting from multiple accounts — whether under the same name, mobile number, email address, device, IP address, household or payment method — is strictly prohibited. Where multiple accounts are detected, bet71 reserves the right to close all duplicate accounts, void any bets placed on those accounts, and forfeit any balances held therein, including any bonus funds credited to those accounts.

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your username, password or any account access details with any third party under any circumstances. Your obligations in respect of account security include:

• Choosing a strong, unique password for your bet71 account that is not used for any other online service or account.
• Logging out from shared or public devices after each session to prevent unauthorised access to your account.
• Notifying bet71 support immediately if you suspect any unauthorised access to or use of your account, so that the account can be secured and reviewed without delay.

Account Verification (KYC)

bet71 may require players to complete identity verification (KYC) as a condition of processing withdrawals, activating bonuses, or at any other time deemed necessary. Verification may require the submission of a government-issued photo identification document and proof of ownership of the payment method used. Failure to provide satisfactory verification documents within the timeframe specified by bet71 may result in the suspension of withdrawal privileges pending successful verification. bet71 conducts KYC procedures in accordance with responsible gaming and anti-money-laundering principles.

Deposit Rules

All financial transactions on the bet71 Platform are conducted in Bangladeshi Taka (BDT). Deposits are accepted via the following methods, subject to availability at the time of transaction:

• bKash — mobile wallet instant transfer. Deposits are credited to your bet71 account balance within seconds of confirmation on the bKash platform.
• Nagad — mobile financial service instant transfer. Processing times and credit are equivalent to bKash deposits described above.
• Rocket — Dutch-Bangla Bank mobile banking service. Deposits credited upon successful payment confirmation.
• Upay — digital wallet service. Deposits credited upon successful payment confirmation through the Upay platform.

Withdrawal Rules

Withdrawals are processed exclusively to the same payment method used for the most recent deposit. This policy is in place to prevent money laundering and to ensure the security of all player funds. The following conditions apply to all withdrawal requests:

• Your account must be fully verified (KYC completed) before any withdrawal can be processed. Withdrawals requested before KYC completion will be held pending verification.
• Any active bonus funds that carry a wagering requirement must satisfy that requirement before the associated real-money balance is eligible for withdrawal. The bonus terms applicable to each specific bonus detail the exact wagering requirement.
• bet71 reserves the right to impose a processing review period for withdrawals above a certain threshold as a security measure. Players will be notified of any such review via their registered contact details.

Chargeback Policy

Initiating a chargeback or payment dispute through your payment provider in respect of any deposit made to your bet71 account is a breach of these Terms. Where a charg eback is initiated, bet71 reserves the right to immediately suspend the relevant account, reverse any winnings derived from the disputed deposit, and pursue recovery of the disputed amount through all available means. Players are strongly advised to contact bet71 support to resolve any payment concerns before initiating a dispute through their payment provider.

General Bonus Conditions

bet71 offers bonuses and promotional incentives to eligible players from time to time. All bonuses are subject to the specific terms of the promotion under which they are granted, in addition to these general Terms. By accepting any bonus, players acknowledge that they have read and understood the applicable bonus terms, including the wagering requirement, the eligible games, the minimum deposit required to trigger the bonus, the bonus expiry period, and the maximum withdrawal permitted from bonus-derived winnings. Bonuses are credited at the sole discretion of bet71 and may be modified, suspended or discontinued at any time without prior notice.

Wagering Requirements

Wagering requirements specify the total amount a player must wager using bonus funds (or bonus plus deposit, depending on the promotion) before the balance becomes eligible for withdrawal. The following principles govern the application of wagering requirements at bet71:

• Only wagers on eligible games count towards the fulfilment of a wagering requirement. Games that are excluded from wagering requirement progress are specified in the individual bonus terms.
• If a player attempts to withdraw funds while a wagering requirement remains outstanding, the bonus and any winnings derived from the bonus will be forfeited unless otherwise stated in the specific promotion terms.
• Wagering requirements must be completed within the bonus validity period. Bonuses that expire before their wagering requirement is fulfilled are automatically cancelled and the associated bonus funds removed from the player's balance.
• bet71 reserves the right to amend, cancel or reclaim any bonus in the event of suspected abuse, exploitation of promotional terms, or breach of these Terms by the player.

Bonus Abuse

Bonus abuse includes but is not limited to: claiming the same promotion multiple times using multiple accounts; using bonus funds in a manner intended to guarantee profit regardless of game outcome; coordinating with other players to exploit promotional structures; or any other conduct that bet71 reasonably determines to be an attempt to exploit the bonus system. Where bonus abuse is identified, bet71 will void all associated bonuses and winnings, close duplicate accounts, and may permanently exclude the player from future promotional activity.

Acts That Violate Platform Integrity

• Collusion with other players to influence the outcome of any game, match or event available on the Platform, or to manipulate the distribution of bonus funds or winnings between accounts.
• Use of automated software, bots, scripts, artificial intelligence tools or any other non-human mechanism to place bets, interact with games, or perform account actions on the Platform.
• Exploiting any technical error, software bug, loophole or system malfunction in a manner that generates unintended credits, free bets, winnings or advantages for the player or any associated accounts.
• Providing false, misleading or fraudulent information at any stage of the registration, verification or payment process, including submitting forged or altered identity documents.
• Using the Platform to conduct, facilitate or conceal any form of money laundering, financial fraud, or any other activity that is illegal under the laws applicable to the player's jurisdiction.
• Engaging in threatening, abusive, harassing, defamatory or discriminatory communication directed at bet71 staff, customer support agents, or other players through any channel.

Placement and Settlement of Bets

All bets placed on the bet71 Platform are final once confirmed. Players are solely responsible for reviewing the details of each bet — including the selection, the stake amount, and the odds or game parameters — before confirming. bet71 will not reverse or amend confirmed bets on the grounds of player error, misunderstanding, or change of mind. Sports bets are settled according to the official result of the relevant match or event as published by the governing body of that sport. In the case of a void event (e.g. an abandoned cricket match), bets on that event will be settled according to the specific void-event rules published in the sports betting terms applicable at the time of the event.

Technical Failures During Gameplay

In the event of a technical failure or disconnection during a casino game session, bet71 will endeavour to reconstruct the game state from server records and settle the round according to the outcome that the server recorded at the point of failure. Where reconstruction is not possible, bet71 will, at its discretion, either void the round and return the stake to the player's account balance, or settle on the basis of the most recently confirmed game state. bet71's determination in such cases is final. Players experiencing persistent technical issues are advised to contact support immediately with their session details.

Game Fairness

All casino games available on the bet71 Platform use certified random number generator (RNG) technology supplied by the respective game provider. The RNG ensures that game outcomes are statistically random and not influenced by previous results, player identity, bet size or any other external factor. bet71 does not modify game outcomes and does not have the technical ability to alter the RNG behaviour of games supplied by third-party providers. Players with queries about the fairness or RTP of a specific game may contact support for information.

Grounds for Suspension or Closure by bet71

bet71 reserves the right to suspend, restrict or permanently close any player account at its sole discretion and without prior notice where any of the following circumstances apply:

• The player is found to have breached any provision of these Terms, including but not limited to the prohibited conduct provisions in Section 5.
• The player's account is suspected of being used in connection with fraudulent activity, money laundering or any other criminal conduct, pending investigation.
• The player has failed to complete identity verification within the timeframe requested by bet71 and their account activity requires verified status for continued use.
• The player has self-requested account closure or self-exclusion through any channel, including direct request to support, account settings, or any written communication to bet71.

Voluntary Account Closure by the Player

Players wishing to close their bet71 account voluntarily may do so at any time by contacting customer support. Prior to account closure, any pending withdrawal requests will be processed in accordance with standard withdrawal procedures, provided all KYC and verification requirements have been satisfied. Any active bonus funds at the time of closure will be forfeited. Real-money balances after the deduction of any forfeitable funds will be returned to the player via their registered payment method.

Platform Availability

bet71 makes reasonable efforts to ensure continuous availability of the Platform but does not guarantee uninterrupted or error-free access. The Platform may be temporarily unavailable due to scheduled maintenance, unscheduled technical failures, network outages, force majeure events or circumstances beyond bet71's reasonable control. bet71 shall not be liable to any player for losses or inconvenience arising from temporary Platform unavailability, provided that bet71 takes reasonable steps to restore service and communicates planned maintenance windows in advance where practicable.

Exclusion of Consequential Losses

To the fullest extent permitted by applicable law, bet71 excludes all liability for indirect, consequential, incidental, special or punitive damages arising out of or in connection with your use of the Platform, including loss of profits, loss of data, loss of goodwill, or any other economic loss, whether arising in contract, tort, or otherwise, even if bet71 has been advised of the possibility of such damages. bet71's total aggregate liability to any player in connection with these Terms shall not exceed the total amount deposited by that player in the 30 days immediately preceding the event giving rise to the claim.